Global CTI is the D.C. area's most complete and comprehensive source for voice and data communications solutions serving Virginia, Maryland, and Washington D.C. for over 25 years.
Work from Anywhere
The PBX Communications System for the New Remote Office
With the freedom of VoIP and the flexibility of a smartphone, mobile communications are no longer tied down by your cell phone company. With a business VoIP app for Android or iOS, you can literally take your office extension with you anywhere. A business VoIP App will enable you to answer calls to your office phone extension via your smartphone device. You can also transfer to colleagues without asking customers to call another number. Imagine the cost savings on your company’s phone bill.
3CX includes Android and iOS business VoIP apps for free. Work remotely, increase productivity, and make sure you never miss a call again!
Facilitate Communications with Web conferencing
With web conferencing you can hold live meetings, presentations, and training online via the internet. Connecting to the conference is simply done by telephone or by making use of a computer’s speakers and microphone through a VoIP connection. Web conferencing can transform the way you communicate and collaborate within your company and enables you to offer next-level customer support.
3CX’s WebRTC-based web conferencing feature is an easy-to-use solution that is included in all editions of 3CX for free for up to 250 participants.
Live Chat & Talk: Connect with Customers from your Website
With a WordPress Chat plugin you can quickly and easily add live chat support to your WordPress website. Your website visitors will be able to chat with you and call your company in real-time. No need to call your 800 number – they can connect with a single click. Connect visitors to your call center or sales team and watch conversion rates skyrocket! Calls are forwarded to your phone system free of charge using WebRTC technology.
If your website doesn’t run on WordPress, fear not. 3CX Live Chat and Talk is available for any CMS or custom-built site. Keep all your communications on one platform and save admin time, learning curve and monthly subscriptions! Your agents will love it and so will your customers!
The plugin is free, the calls and chats are free – all you need is 3CX Phone System.
Unified Communications: VOIP Calls, Video/ Web-Conferencing, Status, Chat, Voicemail, Fax 2 Email
Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, SMS, email, Live Chat and so on, users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people. No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.
Simple, affordable and flexible, 3CX has inbuilt UC features included as standard. Both on-premise or as cloud-based unified communications, all on one user-friendly platform. No need to purchase add-ons or extras.
Slash your Phone Bill by 80% Use SIP trunks, WebRTC & Apps
IP Telephony can easily transform your telecom network into a unified communications system. Not only will your organisation be able to deliver better customer service, you can do so by saving greatly on costs.
3CX is an open-platform, IP Telephony system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. With 3CX, your telco phone bill will be slashed, and so will the cost of buying, expanding and maintaining your VoIP phone system.
- Office Without Limits
The PBX Communications System for the New Remote Office
With the freedom of VoIP and the flexibility of a smartphone, mobile communications are no longer tied down by your cell phone company. With a business VoIP app for Android or iOS, you can literally take your office extension with you anywhere. A business VoIP App will enable you to answer calls to your office phone extension via your smartphone device. You can also transfer to colleagues without asking customers to call another number. Imagine the cost savings on your company’s mobile phone costs.
3CX includes Android and iOS business VoIP apps for free. Work remotely, increase productivity, and make sure you never miss a call again!
- Web Conferencing
With web conferencing you can hold live meetings, conferencing, presentations and training, online, via TCP/IP connections. Connecting to the conference is simply done by telephone or by making use of a computer’s speakers and microphone through a VoIP connection. Web conferencing can transform the way you communicate and collaborate within your company and enables you to offer next-level customer support.
3CX’s WebRTC-based web conferencing feature is an easy-to-use solution that is included in all editions of 3CX for free for up to 250 participants.
- Web Chat & Talk
With a WordPress Chat plugin you can quickly and easily add live chat support to your WordPress website. Your website visitors will be able to chat with you and call your company in real-time. No need to call your 800 number – they can connect with a single click. Connect visitors to your call center or sales team and watch conversion rates skyrocket! Calls are forwarded to your phone system free of charge using WebRTC technology.
If your website doesn’t run on WordPress, fear not. 3CX Live Chat and Talk is available for any CMS or custom-built site. Keep all your communications on one platform and save admin time, learning curve and monthly subscriptions! Your agents will love it and so will your customers!
The plugin is free, the calls and chats are free – all you need is 3CX Phone System.
- Unified Communications
Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, SMS, email, Live Chat and so on, users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people. No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.
Simple, affordable and flexible, 3CX has inbuilt UC features included as standard. Both on-premise or as cloud-based unified communications, all on one user-friendly platform. No need to purchase add-ons or extras.
- Cut Your Telco Costs
IP Telephony can easily transform your telecom network into a unified communications system. Not only will your organisation be able to deliver better customer service, you can do so by saving greatly on costs.
3CX is an open-platform, IP Telephony system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. With 3CX, your telco phone bill will be slashed, and so will the cost of buying, expanding and maintaining your VoIP phone system. If you decide to host in the cloud you can self-host and pay a low monthly per PBX fee rather than an expensive per extension price per month.